Your Partner in Large-Loss Environmental Hygiene Solutions
Protecting properties, advocating for claims, and safeguarding health
Your Indoor Air Quality Matters
Download the maintenance checklist for your property.
What FixAIRx Excels In
Large-Loss Fire & Water Claims
Documenting damage to maximize insurance settlements.
Residential Fire & Water Claims
Thorough assessments with actionable protocols.
Environmental Testing
Compliance & Job Verification
Ensuring standards and accountability.
Subject Matter Experts
Our Mission
We help to restore healthy air quality in your home or office, whether it’s an inspection and testing to prove or disprove a problem, a consultation providing you education for a DIY project, or just referring quality vendors and the best solutions. We stand as advocates and provide education and detailed services with integrity as a neutral 3rd party. This ensures your safety so you can be confident, healthy and have peace of mind.
Why Choose FixAIRx
Passionate about making a difference.
Personal Integrity
Qualified Professionals
Our Approach
Best Solutions
Education
Which Industry Standards Apply to My Project?
Navigating regulatory guidelines and proposed industry standards influenced by numerous organizations can be daunting.
Our Services
Large-Loss Fire & Water Assessments
When disaster strikes, you need a team that understands the complexities of large loss water and fire claims and HOW to document them.
Health Risks from Fire & Water Damage are often what you CANNOT see.
- Secondary Fire Chemicals
- Toxic Smoke Residues continue to off gas
- Ash & Soot Particulates
- Surface & Airborne Toxins
- Moisture Mapping & Leak Detection
- Mold & Mycotoxin Assessments
- Post-Remediation Verification
Residential Fire & Water Assessments
Health Risks from Fire & Water Damage are often what you CANNOT see.
- Secondary fire chemical testing
- Identify toxic smoke residues that will continue to off gas
- Ash & soot particulate testing
- Determine the extent of surface & airborne toxins
- Moisture mapping & define scope of work
- Evaluating airflow and cross-contamination risks
- Post-Remediation Verification
Mold Assessments, Testing & Protocols
Health Risks from Mold Damage are often what you CANNOT see.
- Identify moisture sources & causes
- Set appropriate standards for remediation
- Evaluating airflow and cross-contamination risks
- Surface & airborne mold & mycotoxin identification
- Moisture mapping & documentation
- Make habitability recommendations during mitigation / remediation
- Job completion verification & CMDR Job Certification
Toxic Chemical, VOC, Dust & Allergen Testing
Health Risks from off gassed chemicals or other allergens are something you CANNOT see.
- Test your air for hundreds of specific harmful volatile organic compounds (VOCs).
- TVOC detection in PPB from paint, adhesives, flooring, and more.
- Formaldehyde testing – detects off-gassing from furnishings.
- Airborne particulate testing of particulate matter down to 0.3 microns.
- Assess your HVAC system and recommend improvements to reduce indoor allergens.
- Health-focused approach - detailed reports include proactive recommendations.
Green Building Clearances with 804.2 IAQ Testing
Health Risks after new construction or renovation are often what youCANNOT see.
- Complies with Dallas Green Building code 804.2 for Certificate of Occupancy
- VOC detection in PPB from paint, adhesives, flooring, and more.
- Formaldehyde Testing – Detects off-gassing from furnishings.
- Airborne Particulate testing of particulate matter down to 0.3 microns
- HVAC & Ventilation Testing – Verifies that HVAC systems meet green standards.
- Green Building Clearance reports within 24 hours
Insurance Claim Advocacy & Documentation
Are there Health Risks from property damage? Yes. And there’s often more than you REALIZE.
- Completely neutral 3rd party property damage assessments.
- We have justified involvement from the per IICRC S500 10.6.7 if health concerns exist.
- Where possible we use science and physics to define the scope of work in our Protocols.
- If your claim payout is undervalued, we offer data-backed evidence & rebuttals for appeals.
- We create detailed custom visuals and maps to tell your unique story.
- We care and go above and beyond the minimal industry standards for each of our clients.
- Job completion certification to ensure the mitigation repairs are successful.
Third-Party Reviews & Expert Witness Services
We work with homeowners, public adjusters, and restoration specialists to provide accurate, verifiable data that streamlines the claims process and protects your rights. At FixAIRx, we provide scientific, data-driven assessments that support insurance claims with clear, defensible documentation.
Are there Health Risks from property damage? Yes. And there’s often more than you REALIZE.
- Completely neutral 3rd party professional mitigation documentation desk review
- Subject matter expert resource for Public Adjusters & Legal Claims
- Where possible we use science and physics combined with current industry standards to justify the scope of work that should have been established.
- Claim Dispute Support with habitability letters, custom rebuttals for appeals.
- Expert witness testimony and consulting services
FixAIRx Can Help
Our experts are licensed in Texas but can work in most states.
A Mission Rooted in Experience
Wendy Michaelis, MAC
"Wendy’s depth of knowledge and passion for helping others is unmatched. She takes charge, investigates thoroughly, and makes complex issues easy to understand. Highly recommend!"
- Vickie Guerin
We Enjoy Coordinating with Contractors
From large-loss claims to single family homes, we provide contractors and PA’s resources to scientifically justify the scope of work and safeguard the client’s property and health.
Comprehensive Documentation
Job Completion Certification
Scope of Work Justification
Uncover Hidden Damages
Health Liability Support
Leverage Science and Industry Standards
Scope of Work Justification
Leverage Our Expertise
Ensure Habitability Standards
Maximize Insurance Revenue
Endorsements
“We have worked with FixAIRx on close to 100 claims.
...we have had the opportunity to witness her experience and expertise in both water and fire losses. ...We truly believe that their reports are the backbone of 99% of our claims."
The Path to a Full Restoration
Water, Fire & Mold Damage Assessments
Job Completion Verification
Expert Witness & Supporting Documentation for Legal Claims
Frequently Asked Questions
Is indoor air quality (IAQ) a health and safety concern?
Indoor air quality has become a seriously important health and safety concern.
Common issues associated with IAQ include:
- The average person spends 90% or more time indoors, and lately more people are working from home.
- Newer highly efficient homes have 200% more allergens because of improperly installed ventilation systems which do not bring in fresh outside air as “make up air”.
- Chemical (VOC) levels can be too high due to varnishes, sealants, construction materials, carpets, laminates, glues, fiberglass, particle boards, paints, chemicals, etc.
- We commonly ignore and often forget to address small maintenance issues which can undoubtedly lead to much bigger and more costly repairs.
- If you have a hidden mold problem develop, or if you disturb mold without proper containment, airborne mold spores can easily spread to contaminate your HVAC system. The condensation in the coils, plenum and ducts provides a perfect place for mold to grow.
- Mold is basically a plant and has the same growth cycle as a seed. Once the dormant “seed” is introduced to water it can start to grow in 24-48 hours. If there is a food source and at least 65% humidity– it will continue to grow.
- Certain types of molds have the unique ability to produce highly toxic chemicals called mycotoxins, for their survival – but only when they feel threatened by bacteria or other molds. Just like our military… just because they have weapons, it doesn’t mean they are always at war.
What are the Common HEALTH SYMPTOMS associated with Mycotoxin Exposure?
If you are experiencing a combination of these symptoms and feel better when you are away from your space, you may have a hidden mold problem contributing to your symptoms.
- Brain Fog
- Headaches
- Inflammation
- Joint pain
- IBS Digestive Issues
- Finding words difficult
- Irritability
- Irrational behavior
- Chronic fatigue
- Depression
- Skin Irritations
- Cardiac Issues
- Balance / vertigo
- Hypersensitivity
- Shortness of Breath
- Vision Changes
- Immune System Issues
- Circulatory Issues
**The biggest clue is that YOU DOCTOR CAN’T FIND THE REASON that you’re having these symptoms. **
How much do your services cost?
- Each location we inspect has a wide range of unique circumstances and factors that may be contributing to the environmental health risks.
- We know that air quality testing can be extremely expensive, but that is exactly why we do not offer a cookie cutter approach. We work with you to understand and align with what you are trying to ultimately get back from the assessment.
- We have top-of-the-line sensors and testing equipment that will give us clues to what’s going on and where problems may be. Based on what we find, we can present you with a custom testing strategy, outlining the specific lab tests that you may need.
- We take a scientific approach to each environmental assessment so that you don’t spend any more than you need to get the information you are looking for.
- For those who need the help, we also offer easy financing options and work with several mitigation companies that may be willing to absorb our costs if they are contracted for the repairs.
Why do I need a protocol?
A Professional Protocol ensures safe, effective, and compliant mitigation or restoration. Here’s why it matters:
- Regulatory Compliance – According to the IICRC S500 Sec 10.6.7, it is recommended that materially interested parties hire an IEP if considerations exist. We know our protocols can be greatly beneficial for all Water, Fire and Mold insurance claims. *Required for large-scale mold damage (25+ sq. ft.) in Texas.
- Health & Safety –If followed properly the protocol will help prevent future mold growth any residual indoor air quality issues.
- Insurance & Liability Protection – We take on the health liability of the project for the contractor and provide additional documentation of the damage and expert explanation for better claim approvals and legal protection.
- Quality Control – A protocol outlines the proper drying, containment, cleaning and restoration that is needed for the full restoration of your project. It also includes verification and certification criteria for the repairs.
How can I get the bill for FixAIRx services reimbursed?
Here is some language that our client have found works well when submitting invoices to their insurance company with their request for reimbursement.
“According to the considerations listed in the IICRC S500 Section 10.6.7, I am able and encouraged to bring in an Indoor Environmental Professional (IEP) to establish the initial scope of water mitigation work and manage the health risks of my project.
…Based on the results of the hygienist’s report, the remediation contractor and I have agreed to follow the IICRC S500 generally accepted minimum industry standards which have established the proper water mitigation steps to sanitize and restore the property.
In Texas, TDLR has imposed sanctions on the homeowner, and both TDLR and the Texas Department of Insurance (TDI) now require a post-job Completion Certificate to accompany my Seller’s Disclosures if I sell the property within the next five (5) years. I trust there is no objection from you (the insurance company).
And since hiring an IEP was a reasonable incurred expense to support the damage claims, develop a Protocol and scope of work and scientifically identify health risks and habitability during the restoration. We are submitting our paid invoice for reimbursement.”
Are there any state or industry Licensing & Compliance guidelines that I need to be aware of?
At FixAIRx, we adhere to Texas’ strict mold assessment and testing licensing requirements, ensuring compliance with the Texas Department of Licensing and Regulation (TDLR) under the Texas Mold Assessment and Remediation Rules (TMARR).
- It is a conflict of interest in Texas for one company to perform both a Mold Assessment and Mold Remediation on the same project for the protection of the client.
- Mold determinations (where something is or is not mold) CAN ONLY be made by a licensed Mold Assessment professional according to TDLR.
- Exemptions to certain rules may apply to homeowners, or landlords with 10 units or less during certain maintenance activities.
- The project must STOP Immediately if unlicensed contractors find MORE than 25 contiguous square feet of fungal damage on a project. State regulations are fully enforceable.
- Water and Fire mitigations are currently not regulated in Texas. However, the IICRC has established generally accepted industry guidelines/standards.
- S500 for Water Mitigation
- S520 for Mold Remediation
- The new S700 Fire Mitigation standards are still in the review stage.
- The lack of State regulation does not negate the need for a Job Clearance.
What do I need to know about Sellers Disclosures when I sell my home?
1st of all Protect Yourself: If you’re unsure what to disclose, consult a real estate professional or attorney to ensure compliance with state laws.
Water & Mold Job Certification – A CMDR signed by a Licensed MAC ensures a new buyer that a damaged area was mitigated properly and was mold-free prior to build back.
CAUTION: TDLR has recently introduced sanctions against the homeowner for not providing a CMDR at the time of sale.
Seller’s disclosures should include Fire Damage, Water Damage, or other Environmental hazards that may affect the health or condition of the home.
- Any previous fire incidents, regardless of severity.
- The extent of the damage and details of repairs.
- Any past water intrusion issues, even if fully repaired.
- Roof leaks, plumbing failures, drainage problems, or flooding history.
- Insurance claims related to water damage.
- Previous Mold Remediation
- Termite damage, or past infestations.
- Asbestos, lead paint, radon.
- Structural damage or foundation issues.
We recommend to: Have your insurance broker pull a CLUE report on any new property that you are looking at purchasing – It’s like getting a Carfax, but for property, and shows up to 7 years of historical insurance claims. If there are any concerns, FixAIRx can inspect the home presale to determine any damage that could be negotiated off the sale price.
What do I need to do to prepare for the assessment
- Please do not vacuum within the 24 hours prior.
- Keep windows and doors closed for 24 hours prior.
- Turn off any air purifers
- No heavy cleaning for 24 hours prior.
- Don’t change the HVAC filter, but if you have, save it in an a loosely closed trash bag in a climate-controlled area.
- Pull all personal items away from both sides of walls in problem areas.
- Create a timeline of events leading up to the current conditions.
- Collect the contact information for all interested parties including the documentation and photos of any mitigation that has already been done.
What Our Clients Say About Us
Phenomenal team, empathetic and professional. Incredibly thorough and the result of their report allowed my GC and I more leverage with the insurance company to argue for our restoration. THANK YOU!
— Jbsilb family
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